Communicate Effectively

Communicate Effectively

CONNECT

§ Establish rapport with people
§ Pay attention to people’s facial expressions, body language, and tone of voice.
§ See things from the other person’s point of view.
§ Adjust your communication style to match theirs.
§ Avoid criticizing, making negative judgments, or saying that the other person is wrong.
§ Show interest in the other person’s interests and concerns.

LISTEN
§ Encourage people to talk.
§ Show your willingness to listen. Minimize distractions. Attend to the other person with your whole body (your body language, eyes, facial expressions). Nod your head and give verbal cues to communicate that you are paying attention.
§ Ask open-ended questions.
§ Listen to what people are trying to communicate, not just to what they are saying. Listen to their emotions. Listen also to what they want.
§ Check to make sure you understand. Use your own words to reflect what you have heard and noticed.

COMMUNICATE

§ Speak with sincerity and conviction.
§ Be sensitive to other people’s communication style.
§ Know what you want to accomplish. Do you want people to understand your position? Lend their support? Approve your request?
§ Listen at least as much as you talk.
§ Attune what you say with how you say it. Keep your message fitting with your tone of voice, facial expression, and body language.

Tamil Nadu Minorities Economic Development Corporation

List of Schemes

AGRICULTURAL & ALLIED SECTOR
Pump set with Shallow Bullock driven Cart
Tubewell Dairy Unit
Jasmine cultivation Mushroom Cultivation
Poultry (Broiler) Power Tiler
ARTISANS SECTOR
Barber Shop (Rural/Urban) Carpentry
Cotton WeavingLaundry Unit (Dhobi)
Powerloom ProjectWood Carving
Handloom Weavers Silk Embroidery Works
SMALL BUSINESS SECTOR
Bakery Shop Book Shop
Cycle Rickshaw RepairDhaba Unit
Cable T.V./Dish-antenna Electric/Electronic Shop
Electric/Manual Typewriter Fast Food Restaurant
Foot Wear Shop Fruit & Vegetable Shop
Fruit/Veg. Vendor (mobile) General Store
Juice and Cold CornerMeat Shop
Pan Shop Pest./Fertilizer/Seed Shop
Photocopy Center Ready made Garments
Reksin Works Small Business
Bangle Shop Book Binding
STD/ISD/PCO Shop Sweet/Namkeen Shop
Tea ShopTyre Repairing Shop
Hardware Store
TECHNICAL TRADE SECTOR
Advertising Agency Aluminum Fabrication
Arc Welding Architect Consultancy
Audio/Video Servicing Auto Repair (2 Wheeler)
Autoelectric Workshop Automobile Repair (LMV)
Automobile Repair (HMV) Babui/Jute Rope Mfg.
Battery Servicing Videography
Beauty Parlour Bicycle Hiring and Repair
Civil Engg. Consultancy Dental Clinic
DTP Unit Electric Motor Rewinding
Small Restaurants Stationery Shop
Electric Repair Shop Electronic Repair Shop
Flour Mill Foot Wear Manufacturing
Gas Welding Fabrication Unit
Lathe Machine Laundry Unit (Modern)
Medical Shop Oil Expeller
Photography Plumber Shop
Printing Press Spray Painting Unit
Tailoring Shop Tailoring cum Readymade Garments

Videography
TRANSPORT SECTOR
Autorickshaw Diesel Autorickshaw Petrol
Car Texi/Maruti Van Jeep Taxi
Loading Autorickshawuse



Tamil Nadu Minorities Economic Development Corporation
807, Anna Salai, Vth Floor, P.O. Box 2785
CHENNAI 600 002
Tel.: 044-28514846, 28520422
Fax: 28515450