சவுதி அரேபியன் ஏர்லைன்ஸ் Applying No-Show Fines

Circular
Applying No-Show Fines
07 January 2009


M/S Travel Agencies

Introduction:
Saudi Arabian Airlines would like to inform you that in order to achieve the optimum utilization of its flights capacity and reduce the passenger No-Show, Saudi Arabian Airlines will implement a fine for every No-Show effective 01 February 2009.

Policy:
1. Fines will be applied on passengers No-Show effective 01 February 2009 on domestic flights, on all classes.
2. To ensure the successful of this implementation, fines will be applied gradually on specific flights beginning from Jeddah-Riyadh-Jeddah.
3. Coupon Status of passengers who failed to travel (No-Show) will be changed to (suspend-s) to ensure that the passenger will only use this coupon after the fine is imposed. The amount of fine for No-Show is 25% of the value of each itinerary (travel coupon) or as a minimum of (50 Riyals) for each itinerary.

Procedures:
1. When the passenger asked for rebooking / ticket refund / re-issue of suspended coupon, he must be directed to the nearest CTO to pay for no-show fine, and then the coupon status will be re-opened.
2. Appointed GSAs located in a city where there is no Saudia CTO and appointed by Saudia to issue government tickets should follow:
a. Issuing an MPD of the fine value accredited in the sales report with the writing of: 1) ticket number, 2) ticket coupon number, and 3) the sentence: (No-Show Fee).
b. Send an email message to the Marketing Automation Programs CC775, showing: 1) the collection of fines, 2) coupon number and 3) a request to open the suspended coupon, to: saad@saudiairlines.com.sa or jedrosv@saudiairlines.com.sa
Or fax number: 02 686 1354
For more inquiries, you can contact: 6860700 / 6864277 / 6861413 during working hours.
c. If a no-show passenger requests for a ticket refund, the value of no-show fine must be collected for each no-show coupon in addition to the usual fee (SAR20).
d. This applies to tickets issued from the same site or travel agency.

Kindly disseminate the above information to all of your staff for full compliance. For any inquiry, you can contact: 02 6863572 CC778.

ETA-Ascon seeks jets for new airline

ETA-Ascon seeks jets for new airline

By Saifur Rahman, Business News Editor

Published: February 10, 2008, 00:45

Dubai: ETA-Ascon, one of the UAE's largest diversified conglomerates, is in talks with regional jet manufacturers Embrayer, Bombardier and ATR to acquire jets to start its new airline in India, a top official said.
"Yes, we have started talking to all three regional jet manufacturers - Embrayer, Bombardier and ATR - to acquire 70-90 seater regional jets for the new airline in India," Syed M. Salahuddin, managing director of the $4.3 billion Emirates Trading Agency-Associated Construction (ETA-Ascon) group, told Gulf News on Wednesday.
"We have already got the licence to start the airline. We are preparing for commercial launch in around October. It will be a regional airline."

New entry

ETA-Ascon group, a major player in shipping, trading, construction, real estate and power sectors, has recently entered into aviation business with Star Aviation - a new leasing entity.
"We already have eight aircraft leased to different airlines and the portfolio size is worth $200 million," Salahuddin said.
The group, jointly owned by Dubai's Al Ghurair Group and a group of non-resident Indians, which had grown its business through trading, shipping and construction, has further diversified its portfolio by entering into real estate, hospitality, cement production, steel manufacturing, retail, jewellery and food services.
It has rebranded its property and hospitality portfolio with ETA Star that has more than 15 million square feet of built-up area in the planning and construction, worth $10 billion.
It is also developing a Dh2 billion luxury neighbourhood - Dubai Lifestyle City in Dubai. "We are planning to develop Lifestyle Cities in other parts of the world," he said.
Shipping
However, the company which employs 58,000 people, is also expanding its core businesses. With 35 vessels, it owns the largest privately owned fleet.
"We have ordered 30 vessels worth $1.5 billion that will join our 35-strong fleet in four years. Among the new vessels, the ratio between bulk carriers and liquid will be 50:50. We are also expanding our liquid carriers fleet," he said.
"As 80 per cent of the global trade move by sea, we are enjoying our share of growth. Last year, we carried 25 million metric tonnes of cargo, which will go up to 30-35 million tonnes."
India expansion
ETA-Ascon group has been investing in India heavily as major opportunities are being unlocked by the Indian government.
"India provides the biggest opportunity for us and we see so much scope for growth," he said.
His company is currently planning and developing two townships in India's Bangalore and Chennai.
"However, investment in infrastructure could unlock opportunities in other areas. For example, we have recently started a cargo rail service (Railway Wagon) to move containers between Delhi and Bombay, which will expand to all other major Indian cities as the economy grows there."

http://www.gulfnews.com/business/Aviation/10188600.html